The Outer Edge/Professional Edge Project Privacy Notice - May 2018.

GDPR - For me it’s all about choice - you get to decide what you receive and what data people/organisations hold.  We’re all about choice about ownership so we kind of like GDPR in a weird way.

Here’s our Privacy Notice - Enjoy!

We have to have one of these to explain how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).   I know that there are waaaaay more interesting things to read in the world but equally this is as important to us as it is (or should be) to you so here goes…

Also I don’t really know what these things are and those that do probably aren’t the kind of people you’d want to hang out with.

The best bit about the GDPR is that all this has to be “concise, transparent, intelligible and easily accessible”.  

What are my rights?

You are entitled to a copy of the information that we hold about you. If you would like a copy of your information please email me at jp@the-outeredge.co.uk

You can unsubscribe at any time by using the link at the bottom of every email newsletter and marketing email or by contacting me at jp@the-outeredge.co.uk.

You can request to be permanently and totally deleted from our customer and mailing lists. Please note that if you do request this your data will be permanently removed from our system and this will include all purchase history.

Wanna know more? Go and have a look at this - go on I dare you…

https://ico.org.uk/your-data-matters/

Tl:dr

I’m a tiny, overstretched business and I don’t have the time, energy or inclination to do anything nefarious with your data. It’s not that I couldn’t steal your identity - it’s probably quite easy to do - but I often struggle with my own so why would I want another one. I will only collect and store the info needed to provide you with the service/s you buy or request from me.   That’s really it.

Cookies

Seriously who actually cares? Do you even know what a cookie is or does? Well then. Yes I use cookies because that’s kinda how the Internet works. If you don’t want cookies, then you need to block cookies on your browser but don’t come crying when nothing does what it’s supposed to.   

That said this website may place and access certain first party cookies on your computer. First party cookies are those placed directly by The Outer Edge via this website and are used only by me. I use cookies to improve your experience of using the website and to improve the range of products and/or services.  By using this website you may receive certain third party cookies on your computer. Third party cookies are those placed by websites and/or parties other than me. Third party cookies are used on this website for purposes including providing me with information on how our customers find the website, and helping you to share information on social network sites. In this way, 3rd party sites may be able to know that you have visited this website.

All cookies used by this website are used in accordance with current UK and EU Cookie Law. 

Stalky Visitor tracking

Look, we’re following you, ok? I use Google Analytics and Squarespace analytics, primarily to stare at the real time stats because they’re cool but also to see what stuff people looking at so we can write more of the stuff you like.  In reality I hardly ever do this and don’t really know how to use it anyway…

I also have the Facebook Pixel installed so that I can sell you stuff. Yes you heard it. I’m in business to make money– shocker!!

The Facebook Pixel means that we can see how people interact with the site and with Facebook adverts and then I try to flog you relevant stuff. If you’ve not seen the Facebook Ads analytics dashboard MAN ALIVE it’s stalker central. That shit is a terrifying Black Mirror horror show. If you’re not on Facebook – well bloody done but the pixel is tracking you anyway. 

Don’t know if there’s a specific Facebook Pixel blocking thing but we accidentally discovered that if you use Freedom app to block social media it also blocks the FB pixel. Handy hints!

None of these things store any super personal data about you but probably they nab your IP address, not that I’d know where to look for it or what to do with it. All I see is that a person or many people have interacted with the website in a particular way. You can mess with it by doing something totally unexpected on the website and skewing the stats. Or you could do something way more fun and useful with your time like go climbing.  

If you’re that way inclined here’s the Privacy Notices for FB, Google and Squarepace.

Facebook Privacy Notice.  Google Privacy Notice. Squarespace Privacy Notice.

Data storage.

DATA!! It’s all about the data, baby. A literal fuck-tonne of petabytes whirring around the world and what? What’s it all for? WHAT DOES IT ALL MEAN? What will future historians actually see of us and our slowly collapsing society? So. We store your data in a few different places and use it in a couple of different ways. You ready for this?

Here on this website! If you register with the site we will store your name and email address. If you buy stuff from us we will store your name, email address, postal address, phone number if you give it to us, and purchase history. Your payment details ARE NOT held on the site. I obviously go to the maximum effort to keep this data secure and only I have access to it. 

I’ll be honest: I do absolutely nothing unsurprising or radical with your info. I might use your purchase history to target you with ads for stuff you might like. For e.g. if you buy an online training course, I’ll occasionally ask you if you want toby another on a similar subject - only if it comes under legitimate interest. If you’ve done one of my courses, I’ll occasionally ask you if you want to do another course. Does that make me EvilMegaCorp? - I don’t think so…it’s fairly standard isn’t it?  Plus you always have the option letting me know if it’s too much or not enough and I can adjust accordingly.

Mailchimp! If you’ve signed up for anything (email, newsletter, free webinar) or bought anything on my site, course, your name and email address also wangs its way over to Mailchimp, which is the system we use to manage our newsletters and emails. They are one of the big players and so are (allegedly) GDPR compliant. You can unsubscribe from emails at any time by hitting the unsubscribe button.  Here’s their privacy Notice; Mail Chimp Privacy Notice

Podia! All our courses run on a learning management system called Podia. It’s rad. When you sign up for a course, your name, email address and the course you want to take is flung over to Podia where it sits there and lets you access your course. Podia is (allegedly) GDPR compliant.

Here’s their Privacy Notice. Podia Privacy Notice

Eventbrite/Paypal.  I use Eventbrite to manage open workshops sign ups and to handle payment things which all go through Paypal.

Also Paypal handle any online payment stuff.  These are big players in the game and as such provide the levels of security and protection we all want with our info and payment details.  I keep everything on their and don’t transfer any info onto my own laptops or hardrives.  Its easier and safer to let them take care of it.

Here for your reading pleasure are their Privacy Notices - Pay careful attention - there’ll be a quiz at the end of this! (not really)

Eventbrite Privacy Notice.    Paypal Privacy Notice.

Go To Webinar.  These guys are who I use for hosting/running webinars and live/recorded online trainings. They/I only collect the bare minimum info required to facilitate the training - your name and email address.  This info will be added to out Mailchimp Mailing list if and only if you’ve asked/opted in to do so.

Here’s their Privacy Notice: GoTo Webinar Privacy Notice

Email marketing and newsletters

If you sign up to my newsletter, I’ll will send you a newsletter – generally around one or two a month.  If you sign up to my emails then you will receive around 1-2 a week. You can unsubscribe at any time by clicking the unsubscribe button in every email. Your name and email address are stored securely in Mailchimp.

If you sign up for a course, I’ll will send you emails about the course. The frequency of which depends on the course. You can unsubscribe but you’ll miss important stuff about the course.

Mailchimp automatically adds tracking things to links so if you click on a link I KNOW. If you open an email I KNOW. If you ignore us reminding you about something I KNOW.

The most important thing about this is we have neither the time nor inclination to actually look at or do anything with these stats.

The way I look at it if you opt in to emails and newsletter you more easily keep the power of choice as to whether you read them or not.  Unsubscribe and you lose the convenience of that choice - you can always re-sign up but that’s a hassle.

Your right to be deleted

FINE LEAVE THEN I DON’T CARE! and I never really liked you any way - be gone!!!  And it’s not me it’s you…   If you want to go undercover, just chuck me an email at jp@the-outeredge.co.uk and I’ll delete all the info we have on you from our systems (except anything I have to keep by law) while having a passive aggressive huff about what we could have possibly done wrong.

This does not include PayPal. If you want to delete your PayPal accounts you have to do that yourself via PayPal. We cannot delete your purchase history because the taxman will be terribly upset.

Just so you know, though, you won’t be able to access our courses anymore. We’re not being dicks, it’s because we need your email address so we know you’ve paid and that you’re allowed to access it.

What to do if I screw up.

Mistakes happen - even to the best of us. If you think that the info I hold is wrong or has been wrongly processed then the 1st thing to do is to let me know! It’s highly likely that I miss typed or rushed something and ticked the wrong box something - let me know and I’ll sort it.   Equally if I’ve been hounding you with emails for months that you never asked for or have sold all your info to the Serbian Mafia (other Mafias are available) and constantly ignore your pleas for me to desist as it’s causing you severe metal anguish then go here and tell these guys and they’ll dutifully kick my ass.

https://ico.org.uk/make-a-complaint/

External links and websites

My website Social Media feeds may contain links to other websites of interest. However, once you have used these links to leave my site/feeds, you should note that I do not have any control over that other website or its content. Therefore, obviously, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Changes to this policy

The Outer Edge reserves the right to change this policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the policy on your first use of the website following the alterations.

If you’ve got this far then well done -  you are a rare breed indeed. Big thanks to the writershq.co.uk for the inspiration for this Privacy Notice. Go and check out their site!